G2 Vendor Directory

aTalent TM vs. Verint Quality Management

A side-by-side comparison based on G2 review data.

MetricaTalent TM

by aTalent

Verint Quality Management

by Verint

Overall rating4.54.5
Review count1141
Ease of use8.78.9
Ease of setup8.78.9
Quality of support9.39.0
Meets requirements9.99.0
NPS81.81818267.5
Small Business0.0%9.8%
Mid-Market54.5%36.6%
Enterprise45.5%53.7%
Total page views17149
Total LLM citations0159

aTalent TM

aTalent TM covers the full talent management suite including Onboard, Performance Management, 360 Degree Feedback, Skills & Competency, Talent Review, Succession, Learning & Development and Talent Marketplace. aTalent puts customers at the center of our products, leading to an NPS score of 65+. aTalent serves clients with operations in 30 different countries and more than 1,000,000 employees.We have worked with prestigious multinational and local enterprises, including HG, BMW, Shangri-la, Jabil, Tourism Australia, B/S/H, Vector, TK Elevator, DHL, TDK, and Swire Coca-Cola.

Pros

  • Goal Setting
  • Customer Support
  • Ease of Use
  • Time-saving
  • Progress Tracking
  • Integrations

Verint Quality Management

Verint® Quality Management™ supports multi-channel evaluations, self-assessments, and performance tracking with the ability to integrate automation in the form of the Verint Quality Bot. With Verint Quality Management, you can evaluate all components of a customer interaction, including voice conversations and associated screen data, text-based interactions (such as chat and email), and video, right from a single screen.

Pros

  • Ease of Use
  • Customization Ability
  • User-Friendly Interface
  • Performance Management
  • Flexibility
  • Automation Features