G2 Vendor Directory

Asterisk vs. Zoom Phone

A side-by-side comparison based on G2 review data.

MetricAsterisk

by Sangoma

Zoom Phone

by Zoom

Overall rating4.64.6
Review count592,683
Ease of use8.19.4
Ease of setup7.99.2
Quality of support8.68.9
Meets requirements9.19.4
NPS80.76923176.928896
Small Business35.6%51.8%
Mid-Market47.5%33.4%
Enterprise16.9%14.9%
Total page views2193,417
Total LLM citations97517,676

Asterisk

Build Voice, Video and Text Applications Easily With Asterisk, The World's Most Widely Adopted Open Source Communications Software Development Framework. Asterisk is an open source framework for developing state-of-the-art communications applications. Asterisk includes hundreds of pre-built components that handle the complex, low-level details of voice, video, and text communications. Developers use Asterisk to create custom communications solutions and to build innovative communications products. Discover how Asterisk can power your next-generation communications deployment.

Pros

  • Easy Integrations
  • Integrations
  • Customer Service
  • Time Efficiency
  • Easy Integration
  • VoIP Services

Zoom Phone

The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Easy Communication
  • Video Quality
  • Features