G2 Vendor Directory

Asterisk vs. Natterbox

A side-by-side comparison based on G2 review data.

MetricAsterisk

by Sangoma

Natterbox

by Natterbox Limited

Overall rating4.64.4
Review count59143
Ease of use8.19.2
Ease of setup7.98.8
Quality of support8.69.2
Meets requirements9.19.0
NPS80.76923167.132867
Small Business35.6%31.7%
Mid-Market47.5%58.5%
Enterprise16.9%9.9%
Total page views219396
Total LLM citations9751,487

Asterisk

Build Voice, Video and Text Applications Easily With Asterisk, The World's Most Widely Adopted Open Source Communications Software Development Framework. Asterisk is an open source framework for developing state-of-the-art communications applications. Asterisk includes hundreds of pre-built components that handle the complex, low-level details of voice, video, and text communications. Developers use Asterisk to create custom communications solutions and to build innovative communications products. Discover how Asterisk can power your next-generation communications deployment.

Pros

  • Easy Integrations
  • Integrations
  • Customer Service
  • Time Efficiency
  • Easy Integration
  • VoIP Services

Natterbox

Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operations. Designed as a Salesforce native application, Natterbox empowers businesses to make voice a strategic component of their digital communication strategy, featuring IVR, click-to-dial, call recording, dynamic call routing, and voice transcription. With everything managed directly within Salesforce, Natterbox simplifies contact center operations and centralizes data to improve workflow efficiency.

Pros

  • Customer Support
  • Helpful
  • Features
  • Reliability
  • Ease of Use
  • CRM Integration