Asterisk vs. Freshcaller
A side-by-side comparison based on G2 review data.
| Metric | Asterisk | Freshcaller |
|---|---|---|
| Overall rating | 4.6 | 4.1 |
| Review count | 59 | 132 |
| Ease of use | 8.1 | 8.8 |
| Ease of setup | 7.9 | 8.6 |
| Quality of support | 8.6 | 8.7 |
| Meets requirements | 9.1 | 8.6 |
| NPS | 80.769231 | 41.732283 |
| Small Business | 35.6% | 70.0% |
| Mid-Market | 47.5% | 24.6% |
| Enterprise | 16.9% | 5.4% |
| Total page views | 219 | 387 |
| Total LLM citations | 975 | 3,264 |
Asterisk
Build Voice, Video and Text Applications Easily With Asterisk, The World's Most Widely Adopted Open Source Communications Software Development Framework. Asterisk is an open source framework for developing state-of-the-art communications applications. Asterisk includes hundreds of pre-built components that handle the complex, low-level details of voice, video, and text communications. Developers use Asterisk to create custom communications solutions and to build innovative communications products. Discover how Asterisk can power your next-generation communications deployment.
- Easy Integrations
- Integrations
- Customer Service
- Time Efficiency
- Easy Integration
- VoIP Services
Freshcaller
Freshdesk Contact Center (Formerly Freshcaller) is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshdesk Contact Center lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshdesk Contact Center integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity.
- Ease of Use
- Dialing Features
- Quick Setup
- User-Friendly
- Simple
- Easy Setup