G2 Vendor Directory

Ascend vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricAscend

by Kindsight

Freshsales

by Freshworks

Overall rating4.34.5
Review count141,244
Ease of use8.59.1
Ease of setup7.38.9
Quality of support9.29.0
Meets requirements9.08.9
NPS5072.296173
Small Business28.6%67.7%
Mid-Market50.0%27.0%
Enterprise21.4%5.3%
Total page views6301,749
Total LLM citations12544,516

Ascend

Ascend is a powerful, intuitive CRM platform designed specifically for higher education, healthcare, foundations, and nonprofit organizations. This comprehensive solution aims to enhance fundraising operations by providing tools that enable teams to process gifts more efficiently, manage donor relationships seamlessly, and ultimately scale their impact. By addressing the unique challenges faced by these sectors, Ascend serves as a vital resource for organizations looking to optimize their fundraising efforts.

Pros

  • Database Management
  • Platform Quality
  • Comprehensive
  • Customizability
  • Continuous Improvement
  • Automation

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface