G2 Vendor Directory

Arctic Wolf vs. ServiceNow Security Operations

A side-by-side comparison based on G2 review data.

MetricArctic Wolf

by Arctic Wolf Networks

ServiceNow Security Operations

by ServiceNow

Overall rating4.74.3
Review count28085
Ease of use9.38.5
Ease of setup9.28.1
Quality of support9.58.6
Meets requirements9.58.9
NPS83.69565254.878049
Small Business11.4%16.9%
Mid-Market69.3%23.4%
Enterprise19.3%59.7%
Total page views2,144593
Total LLM citations11,1702,400

Arctic Wolf

Arctic Wolf® is the cybersecurity and AI company that ends cyber risk by transforming it into business resilience. Powered by the Aurora® Superintelligence Platform, Arctic Wolf delivers modern security operations built on proprietary AI and decades of real-world expertise to manage and mitigate cyber threats. The platform is built on the Swarm of Experts™, which coordinates specialized AI agents across core security operations functions. The Security Operations Graph™ connects real-world telemetry and customer context to every workflow.

Pros

  • Customer Support
  • Threat Detection
  • Cybersecurity
  • Ease of Use
  • Alerts
  • Team Professionalism

ServiceNow Security Operations

ServiceNow Security Operations is a sophisticated software solution designed to enhance threat and vulnerability management as well as incident response for organizations. By leveraging artificial intelligence, this platform empowers security teams to operate more efficiently and effectively, allowing for streamlined collaboration across IT, security, and risk management departments. The primary goal of ServiceNow Security Operations is to simplify complex security processes while minimizing risks associated with cybersecurity threats.

Pros

  • Integration Capabilities
  • Integration Support
  • Integrations
  • Ease of Use
  • Incident Management
  • Workflow Management