G2 Vendor Directory

ArcGIS Online vs. Esri ArcGIS

A side-by-side comparison based on G2 review data.

MetricArcGIS Online

by Esri

Esri ArcGIS

by Esri

Overall rating4.54.5
Review count190540
Ease of use8.67.7
Ease of setup8.67.8
Quality of support8.78.4
Meets requirements8.89.0
NPS62.64367865.697674
Small Business28.4%29.8%
Mid-Market40.0%38.7%
Enterprise31.6%31.5%
Total page views3062,121
Total LLM citations1,30317,437

ArcGIS Online

Connect people, locations, and data using interactive maps created with ArcGIS Online. Quickly create maps by dropping in your spreadsheet and mashing it up with other location data included in ArcGIS Online. Apply Smart Mapping styles to make your data visually stunning and use intuitive analysis tools to deliver location intelligence. Add valuable context to your data by combining it with Esri’s demographic and lifestyle data. Work collaboratively with your colleagues to build maps and apps. Instantly share your maps and apps with anyone, anywhere.

Pros

  • Ease of Use
  • Feature Functionality
  • Features
  • Tools
  • Data Management
  • Powerful Tools

Esri ArcGIS

ArcGIS is a comprehensive suite of mapping and location intelligence tools and capabilities. ArcGIS can be deployed on local machines (ArcGIS Pro), on your remote or on-premises servers (ArcGIS Enterprise), or as SaaS hosted by Esri (ArcGIS Online). ArcGIS includes focused apps to deliver complete solutions for your business or organization. Along with software, Esri provides a comprehensive collection of data and content to geo-enrich your own data. ArcGIS also provides rich software development tools for you to configure and create your own mapping and location intelligence products.

Pros

  • Ease of Use
  • Visualization
  • User-Friendly
  • Data Visualization
  • 3D Visualization
  • Easy Integration