G2 Vendor Directory

ArcGIS Online vs. ArcGIS Pro

A side-by-side comparison based on G2 review data.

MetricArcGIS Online

by Esri

ArcGIS Pro

by Esri

Overall rating4.54.3
Review count190190
Ease of use8.67.9
Ease of setup8.68.3
Quality of support8.78.4
Meets requirements8.88.6
NPS62.64367848.554913
Small Business28.4%25.5%
Mid-Market40.0%37.8%
Enterprise31.6%36.7%
Total page views306631
Total LLM citations1,3032,598

ArcGIS Online

Connect people, locations, and data using interactive maps created with ArcGIS Online. Quickly create maps by dropping in your spreadsheet and mashing it up with other location data included in ArcGIS Online. Apply Smart Mapping styles to make your data visually stunning and use intuitive analysis tools to deliver location intelligence. Add valuable context to your data by combining it with Esri’s demographic and lifestyle data. Work collaboratively with your colleagues to build maps and apps. Instantly share your maps and apps with anyone, anywhere.

Pros

  • Ease of Use
  • Feature Functionality
  • Features
  • Tools
  • Data Management
  • Powerful Tools

ArcGIS Pro

ArcGIS Pro is Esri’s powerful, single desktop GIS application. Technologically ahead of everything else on the market, ArcGIS Pro supports data visualization, advanced analysis and authoritative data maintenance in both 2D and 3D. ArcGIS Pro is tightly coupled with the ArcGIS platform supporting data sharing across ArcGIS Online and ArcGIS Enterprise through Web GIS.

Pros

  • User-Friendly
  • Tool Variety
  • Powerful Tools
  • 3D Visualization
  • Ease of Use
  • User Interface