G2 Vendor Directory

ARC Facilities vs. Makula

A side-by-side comparison based on G2 review data.

MetricARC Facilities

by ARC Document Solutions

Makula

by Makula Technology

Overall rating4.54.6
Review count5016
Ease of use8.69.3
Ease of setup9.38.5
Quality of support9.39.6
Meets requirements8.98.7
NPS69.38775575
Small Business38.8%62.5%
Mid-Market38.8%31.3%
Enterprise22.4%6.3%
Total page views215121
Total LLM citations42636

ARC Facilities

Thousands of engineers and technicians walk the floors of millions of square feet of facilities every day, working hard to keep building occupants safe and secure. But the information they need to accomplish their tasks, whether for routine maintenance or emergencies, is never available to them in the field. Instead, it is trapped in blueprints or desktop servers – a problem that has never been solved, until now. Solving this problem would bring significant benefits to Facilities owners and operators and save millions of dollars in operating costs. ARC Facilities makes this happen.

Pros

  • Ease of Use
  • Mobile App
  • Organization
  • Work Orders
  • Setup Ease
  • Simple

Makula

Makula is a B2B SaaS platform built for the companies that build, service, and maintain industrial equipment. Rather than forcing every team into one rigid tool, Makula offers two focused products designed around two very different jobs. The Field Service product is made for machinery OEMs, industrial equipment manufacturers, and distributors. It brings the entire after sales operation into one place, keeping a live record of every machine in the field along with its configuration, service history, and documentation.

Pros

  • Ease of Use
  • Customer Support
  • Data Management
  • Navigation Ease
  • User-Friendly
  • Organization