Makula
Reviews
Star rating
Rank in Other Vertical Industry
Pros and cons
Pros
- Ease of Use
- Customer Support
- Data Management
- Navigation Ease
- User-Friendly
- Organization
Cons
- Improvement Needed
- Missing Features
- Data Management Issues
- Limited Features
- Bug Issues
- Poor Design
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 62.5% |
| Mid-Market | 31.3% |
| Enterprise | 6.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 6 | 4.7 |
| 2025 Q3 | 4 | 4.3 |
| 2026 Q3 | 6 | 4.8 |
Satisfaction ratings
What reviewers say
Easy to use digital online platform
“We have had a great experience with the Makula team from the sales process to onboarding and then helping with day to day support if needed. The team are always quick to come back to us and provide solutions to requests. The platform is easy to access and navigate and Makula have”
A Valuable Partner in Digital Aftersales and AI Enablement
“Fast and personal support – The team respond quickly and think along with us. Flexible on technical challenges – from API integration to shared mailbox setup, they help find solutions. Clear roadmap and visible progress – features like AI Copilot and Knowledge Hub are being bui”
Very good software and good service!
“The overview of all the latest offers, spare part orders, invoices, and service reports, helps the customer enormously. The software has really developed very well and Makula is doing a great job. The service is great, if I need something, there is always an answer from Karina ve”