G2 Vendor Directory

Apple Remote Desktop vs. Syncro

A side-by-side comparison based on G2 review data.

MetricApple Remote Desktop

by Apple

Syncro

by Syncro Technologies Inc.

Overall rating4.34.5
Review count53564
Ease of use8.89.0
Ease of setup8.48.9
Quality of support8.38.7
Meets requirements8.68.9
NPS45.28301967.49556
Small Business35.8%89.0%
Mid-Market30.2%10.0%
Enterprise34.0%1.0%
Total page views1293,336
Total LLM citations1,21414,162

Apple Remote Desktop

Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential.

Pros

  • Ease of Use
  • File Transfer

Syncro

Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Integrations
  • Automation
  • Customer Support