Apple Remote Desktop vs. SolarWinds DameWare Remote Support
A side-by-side comparison based on G2 review data.
| Metric | Apple Remote Desktop | SolarWinds DameWare Remote Support |
|---|---|---|
| Overall rating | 4.3 | 4.3 |
| Review count | 53 | 68 |
| Ease of use | 8.8 | 9.1 |
| Ease of setup | 8.4 | 9.0 |
| Quality of support | 8.3 | 8.5 |
| Meets requirements | 8.6 | 9.3 |
| NPS | 45.283019 | 52.941176 |
| Small Business | 35.8% | 14.7% |
| Mid-Market | 30.2% | 50.0% |
| Enterprise | 34.0% | 35.3% |
| Total page views | 129 | 180 |
| Total LLM citations | 1,214 | 915 |
Apple Remote Desktop
Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential.
- Ease of Use
- File Transfer
SolarWinds DameWare Remote Support
Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.
- Ease of Use
- Remote Control
- Automation
- Remote Access
- Affordable
- Software Updates