G2 Vendor Directory

Apple Remote Desktop vs. ScreenConnect

A side-by-side comparison based on G2 review data.

MetricApple Remote Desktop

by Apple

ScreenConnect

by ConnectWise

Overall rating4.34.7
Review count53520
Ease of use8.89.4
Ease of setup8.49.1
Quality of support8.39.0
Meets requirements8.69.4
NPS45.28301980.040733
Small Business35.8%66.5%
Mid-Market30.2%30.2%
Enterprise34.0%3.3%
Total page views129621
Total LLM citations1,2144,745

Apple Remote Desktop

Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential.

Pros

  • Ease of Use
  • File Transfer

ScreenConnect

ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.

Pros

  • Remote Work
  • Reliability
  • Ease of Use
  • Remote Access
  • Easy Communication
  • Connection Speed