Apple Remote Desktop vs. NetSupport Manager
A side-by-side comparison based on G2 review data.
| Metric | Apple Remote Desktop | NetSupport Manager |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 53 | 18 |
| Ease of use | 8.8 | 9.5 |
| Ease of setup | 8.4 | 9.3 |
| Quality of support | 8.3 | 9.8 |
| Meets requirements | 8.6 | 9.7 |
| NPS | 45.283019 | 88.235294 |
| Small Business | 35.8% | 22.2% |
| Mid-Market | 30.2% | 55.6% |
| Enterprise | 34.0% | 22.2% |
| Total page views | 129 | 97 |
| Total LLM citations | 1,214 | 208 |
Apple Remote Desktop
Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential.
- Ease of Use
- File Transfer
NetSupport Manager
Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.