Apple Remote Desktop vs. Microsoft Quick Assist
A side-by-side comparison based on G2 review data.
| Metric | Apple Remote Desktop | Microsoft Quick Assist |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 53 | 34 |
| Ease of use | 8.8 | 9.7 |
| Ease of setup | 8.4 | 9.7 |
| Quality of support | 8.3 | 9.2 |
| Meets requirements | 8.6 | 9.1 |
| NPS | 45.283019 | 59.375 |
| Small Business | 35.8% | 41.2% |
| Mid-Market | 30.2% | 26.5% |
| Enterprise | 34.0% | 32.4% |
| Total page views | 129 | 204 |
| Total LLM citations | 1,214 | 1,267 |
Apple Remote Desktop
Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential.
- Ease of Use
- File Transfer
Microsoft Quick Assist
Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.
- Easy Setup
- Ease of Use
- Remote Support