G2 Vendor Directory

Apple Remote Desktop vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricApple Remote Desktop

by Apple

LogMeIn Resolve

by GoTo

Overall rating4.34.3
Review count53474
Ease of use8.89.1
Ease of setup8.49.0
Quality of support8.38.9
Meets requirements8.69.1
NPS45.28301955.201699
Small Business35.8%35.5%
Mid-Market30.2%43.1%
Enterprise34.0%21.4%
Total page views1291,211
Total LLM citations1,2145,616

Apple Remote Desktop

Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential.

Pros

  • Ease of Use
  • File Transfer

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features