G2 Vendor Directory

Apple Remote Desktop vs. LogMeIn Rescue

A side-by-side comparison based on G2 review data.

MetricApple Remote Desktop

by Apple

LogMeIn Rescue

by GoTo

Overall rating4.34.5
Review count53239
Ease of use8.89.3
Ease of setup8.49.4
Quality of support8.39.0
Meets requirements8.69.3
NPS45.28301971.748879
Small Business35.8%32.9%
Mid-Market30.2%40.1%
Enterprise34.0%27.0%
Total page views1291,090
Total LLM citations1,2143,153

Apple Remote Desktop

Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential.

Pros

  • Ease of Use
  • File Transfer

LogMeIn Rescue

LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.

Pros

  • Ease of Use
  • Remote Support
  • Remote Access
  • Remote Control
  • Customer Support
  • Reliability