Apple Remote Desktop vs. ISL Online
A side-by-side comparison based on G2 review data.
| Metric | Apple Remote Desktop | ISL Online |
|---|---|---|
| Overall rating | 4.3 | 4.6 |
| Review count | 53 | 625 |
| Ease of use | 8.8 | 9.4 |
| Ease of setup | 8.4 | 9.2 |
| Quality of support | 8.3 | 9.3 |
| Meets requirements | 8.6 | 9.1 |
| NPS | 45.283019 | 75.369458 |
| Small Business | 35.8% | 51.7% |
| Mid-Market | 30.2% | 26.0% |
| Enterprise | 34.0% | 22.3% |
| Total page views | 129 | 703 |
| Total LLM citations | 1,214 | 3,394 |
Apple Remote Desktop
Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential.
- Ease of Use
- File Transfer
ISL Online
ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.
- Ease of Use
- Customer Support
- Remote Support
- Easy Setup
- Remote Access
- Simple