G2 Vendor Directory

Apple Remote Desktop vs. FixMe.IT

A side-by-side comparison based on G2 review data.

MetricApple Remote Desktop

by Apple

FixMe.IT

by Techinline

Overall rating4.34.7
Review count53221
Ease of use8.89.7
Ease of setup8.49.6
Quality of support8.39.5
Meets requirements8.69.2
NPS45.28301982.272727
Small Business35.8%66.1%
Mid-Market30.2%31.7%
Enterprise34.0%2.3%
Total page views12980
Total LLM citations1,214126

Apple Remote Desktop

Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential.

Pros

  • Ease of Use
  • File Transfer

FixMe.IT

FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.

Pros