G2 Vendor Directory

Ambassador vs. Interact

A side-by-side comparison based on G2 review data.

MetricAmbassador

by Ambassador

Interact

by Interact

Overall rating4.54.5
Review count7572
Ease of use8.88.9
Ease of setup8.07.8
Quality of support9.39.1
Meets requirements8.88.6
NPS70.66666765.277778
Small Business47.2%1.6%
Mid-Market44.4%49.2%
Enterprise8.3%49.2%
Total page views3511,007
Total LLM citations02,311

Ambassador

Ambassador is a customer activation and incentives platform built to help companies drive measurable growth through referrals, affiliates, incentives, and feedback, all tied directly to revenue. Ambassador 3.0 provides a unified system for activating customers and partners, capturing real feedback, and tracking outcomes back to attribution and ROI. With built-in automation and Hiro, Ambassador’s AI-powered feedback engine, teams can launch programs quickly, scale engagement efficiently, and understand exactly what is driving performance.

Pros

  • Ease of Use
  • Customer Support
  • Referral Programs
  • Easy Setup
  • Referral Management
  • Helpful

Interact

Interact is the AI-native employee experience platform trusted by more than 1,500 enterprise organizations and over 4 million users worldwide. Built on 15+ years of intranet expertise, Interact unifies your intranet, internal communications and HR tools in one employee experience platform, giving every employee the right information for their role, whether they work at a desk, in the field or on the frontline. Interact is AI-native, not a bolted-on AI extension, with AI embedded throughout the employee experience.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Setup Ease
  • Helpful
  • Communication