G2 Vendor Directory

Amazon WorkMail vs. Zoom Workplace

A side-by-side comparison based on G2 review data.

MetricAmazon WorkMail

by Amazon Web Services (AWS)

Zoom Workplace

by Zoom

Overall rating3.64.5
Review count3856,430
Ease of use8.69.2
Ease of setup8.29.2
Quality of support8.08.9
Meets requirements7.69.3
NPS13.51351471.13377
Small Business65.8%50.8%
Mid-Market21.1%31.4%
Enterprise13.2%17.8%
Total page views17026,539
Total LLM citations659180,152

Amazon WorkMail

Amazon WorkMail is a secure, managed business email and calendar service with support for existing desktop and mobile email clients it gives users the ability to seamlessly access email, contacts, and calendars using Microsoft Outlook, web browser, or native iOS and Android email applications.

Pros

    Zoom Workplace

    Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.

    Pros

    • Ease of Use
    • Video Conferencing
    • Reliability
    • Video Quality
    • Features
    • Screen Sharing