G2 Vendor Directory

Amazon Simple Email Service (Amazon SES) vs. SAP Engagement Cloud (formerly SAP Emarsys)

A side-by-side comparison based on G2 review data.

MetricAmazon Simple Email Service (Amazon SES)

by Amazon Web Services (AWS)

SAP Engagement Cloud (formerly SAP Emarsys)

by SAP

Overall rating4.34.2
Review count205666
Ease of use8.78.4
Ease of setup8.47.6
Quality of support8.38.6
Meets requirements9.08.5
NPS52.82051345.9375
Small Business46.6%24.1%
Mid-Market33.8%53.1%
Enterprise19.6%22.8%
Total page views5381,440
Total LLM citations16,4055,039

Amazon Simple Email Service (Amazon SES)

Amazon Simple Email Service (Amazon SES) is a cloud-based email platform designed to facilitate high-volume email communications for businesses and developers. It enables users to send transactional emails, marketing messages, and newsletters without the need to manage complex email infrastructure. With Amazon SES, you pay only for the emails you send, making it a cost-effective solution for organizations of all sizes.

Pros

  • Deliverability
  • Affordable
  • Reliability
  • Email Marketing
  • Ease of Use
  • Cost-Effective

SAP Engagement Cloud (formerly SAP Emarsys)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

Pros

  • Ease of Use
  • Automation
  • Features
  • Helpful
  • Personalization
  • Intuitive