G2 Vendor Directory

Altitude Xperience vs. VCC Live

A side-by-side comparison based on G2 review data.

MetricAltitude Xperience

by Enghouse Systems

VCC Live

by VCC Live Group Zrt

Overall rating4.04.6
Review count44164
Ease of use8.09.1
Ease of setup7.89.0
Quality of support7.39.3
Meets requirements8.19.0
NPS17.14285781.25
Small Business7.0%42.1%
Mid-Market39.5%50.6%
Enterprise53.5%7.3%
Total page views57185
Total LLM citations83579

Altitude Xperience

Altitude Xperience business package offers a cost effective, flexible and reliable solution for each business need. Delivered On Premise or Cloud. Altitude has a 25-year track record of industry recognition and has won dozens of awards for innovation and tangible results with customers in key markets worldwide. Altitude Software has 12 offices in four continents, a 160-strong partner network, and is ISO 9001 certified for its worldwide customer support.

Pros

  • Interactions Management
  • Seamless Experience
  • Reliability
  • Easy Setup
  • Recording Features
  • Efficiency

VCC Live

VCC Live is a cloud-based contact center solution for managing the full scope of inbound and outbound activities. ▸ Omnichannel, feature-filled software ▸ No user coding or development required ▸ Leader in client satisfaction and ease of use ▸ Renowned for quick setup and support ▸ Consultative pricing to meet precise needs About our platform...

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Reporting
  • Intuitive