G2 Vendor Directory

Altitude Xperience vs. Intermedia Contact Center

A side-by-side comparison based on G2 review data.

MetricAltitude Xperience

by Enghouse Systems

Intermedia Contact Center

by Intermedia

Overall rating4.04.3
Review count4425
Ease of use8.09.0
Ease of setup7.88.3
Quality of support7.39.2
Meets requirements8.18.7
NPS17.14285765
Small Business7.0%25.0%
Mid-Market39.5%45.8%
Enterprise53.5%29.2%
Total page views57111
Total LLM citations83232

Altitude Xperience

Altitude Xperience business package offers a cost effective, flexible and reliable solution for each business need. Delivered On Premise or Cloud. Altitude has a 25-year track record of industry recognition and has won dozens of awards for innovation and tangible results with customers in key markets worldwide. Altitude Software has 12 offices in four continents, a 160-strong partner network, and is ISO 9001 certified for its worldwide customer support.

Pros

  • Interactions Management
  • Seamless Experience
  • Reliability
  • Easy Setup
  • Recording Features
  • Efficiency

Intermedia Contact Center

Intermedia Contact Center industry-leading solution can help you create loyal customers and drive more revenue by improving your customer interactions. We make it easier for customers to get quick, convenient, and personalized access to the right people in your business while giving you visibility into where you’re doing great and where you can improve your customer service.

Pros