Altitude Xperience vs. Five9 Intelligent Cloud Contact Center Platform
A side-by-side comparison based on G2 review data.
| Metric | Altitude Xperience | Five9 Intelligent Cloud Contact Center Platform |
|---|---|---|
| Overall rating | 4.0 | 4.1 |
| Review count | 44 | 625 |
| Ease of use | 8.0 | 8.7 |
| Ease of setup | 7.8 | 8.3 |
| Quality of support | 7.3 | 8.5 |
| Meets requirements | 8.1 | 8.6 |
| NPS | 17.142857 | 41.225166 |
| Small Business | 7.0% | 23.8% |
| Mid-Market | 39.5% | 56.5% |
| Enterprise | 53.5% | 19.7% |
| Total page views | 57 | 2,335 |
| Total LLM citations | 83 | 18,550 |
Altitude Xperience
Altitude Xperience business package offers a cost effective, flexible and reliable solution for each business need. Delivered On Premise or Cloud. Altitude has a 25-year track record of industry recognition and has won dozens of awards for innovation and tangible results with customers in key markets worldwide. Altitude Software has 12 offices in four continents, a 160-strong partner network, and is ISO 9001 certified for its worldwide customer support.
- Interactions Management
- Seamless Experience
- Reliability
- Easy Setup
- Recording Features
- Efficiency
Five9 Intelligent Cloud Contact Center Platform
Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes.
- Ease of Use
- Customer Support
- Helpful
- Features
- Efficiency
- Easy Setup