G2 Vendor Directory

Fax.Plus vs. eFax Online Fax Service

A side-by-side comparison based on G2 review data.

MetricFax.Plus

by Alohi

eFax Online Fax Service

by Consensus Cloud Solutions

Overall rating4.64.5
Review count60233
Ease of use9.79.0
Ease of setup9.49.2
Quality of support9.48.6
Meets requirements9.59.3
NPS7564.806867
Small Business76.7%80.1%
Mid-Market23.3%18.6%
Enterprise0.0%1.4%
Total page views2411,777
Total LLM citations2,67113,458

Fax.Plus

Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. Connect Fax.Plus to compatible AI assistants through MCP to manage supported fax tasks. A paid Fax.Plus plan is required; MCP is unavailable when Advanced Security Controls are enabled. Fax.Plus Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the option to assign one/multiple fax numbers to one/multiple members.

Pros

  • Faxing Services
  • Ease of Use
  • Helpful
  • Customer Support
  • Affordable
  • Reliability

eFax Online Fax Service

eFax is a leading online cloud fax service that enables users to send and receive faxes using the Internet instead of a phone line. Handle all your fax communications conveniently rom your desktop or mobile device. No fax machine required! eFax has revolutionized how businesses manage their faxing needs, offering the utmost in convenience and secure faxing capabilities. eFax offers: - Dedicated local or toll-free fax numbers. - Scalable online fax solution - Easy setup. - HIPAA-compliant fax options to ensure data security and compliance.

Pros

  • Ease of Use
  • Faxing Services
  • Fax Services
  • Easy Access
  • Convenience
  • Efficiency