Salesforce Sales Cloud vs. Zoho CRM
A side-by-side comparison based on G2 review data.
| Metric | Salesforce Sales Cloud | Zoho CRM |
|---|---|---|
| Overall rating | 4.4 | 4.1 |
| Review count | 27,576 | 2,956 |
| Ease of use | 8.4 | 8.5 |
| Ease of setup | 8.2 | 8.3 |
| Quality of support | 8.4 | 8.0 |
| Meets requirements | 8.9 | 8.6 |
| NPS | 56.989864 | 38.596491 |
| Small Business | 20.6% | 61.6% |
| Mid-Market | 45.5% | 32.3% |
| Enterprise | 34.0% | 6.1% |
| Total page views | 48,012 | 8,329 |
| Total LLM citations | 68,352 | 129,821 |
Salesforce Sales Cloud
Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless.
- Ease of Use
- Features
- Lead Management
- Salesforce Integration
- Customization
- Customizability
Zoho CRM
Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
- Ease of Use
- Features
- Integrations
- Lead Management
- Easy Integrations
- Helpful