G2 Vendor Directory

Salesforce Sales Cloud vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricSalesforce Sales Cloud

by Salesforce

Freshsales

by Freshworks

Overall rating4.44.5
Review count27,5761,244
Ease of use8.49.1
Ease of setup8.28.9
Quality of support8.49.0
Meets requirements8.98.9
NPS56.98986472.296173
Small Business20.6%67.7%
Mid-Market45.5%27.0%
Enterprise34.0%5.3%
Total page views48,0121,749
Total LLM citations68,35244,516

Salesforce Sales Cloud

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless.

Pros

  • Ease of Use
  • Features
  • Lead Management
  • Salesforce Integration
  • Customization
  • Customizability

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface