Salesforce Sales Cloud vs. Bigin by Zoho CRM
A side-by-side comparison based on G2 review data.
| Metric | Salesforce Sales Cloud | Bigin by Zoho CRM |
|---|---|---|
| Overall rating | 4.4 | 4.6 |
| Review count | 27,576 | 877 |
| Ease of use | 8.4 | 9.2 |
| Ease of setup | 8.2 | 8.9 |
| Quality of support | 8.4 | 8.7 |
| Meets requirements | 8.9 | 8.8 |
| NPS | 56.989864 | 74.112257 |
| Small Business | 20.6% | 90.9% |
| Mid-Market | 45.5% | 8.1% |
| Enterprise | 34.0% | 1.0% |
| Total page views | 48,012 | 3,314 |
| Total LLM citations | 68,352 | 21,375 |
Salesforce Sales Cloud
Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless.
- Ease of Use
- Features
- Lead Management
- Salesforce Integration
- Customization
- Customizability
Bigin by Zoho CRM
Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable