G2 Vendor Directory

Salesforce Nonprofit Cloud vs. NewOrg

A side-by-side comparison based on G2 review data.

MetricSalesforce Nonprofit Cloud

by Salesforce

NewOrg

by New Org

Overall rating4.14.7
Review count8725
Ease of use7.79.2
Ease of setup6.79.1
Quality of support7.99.8
Meets requirements8.39.4
NPS34.14634184
Small Business62.1%69.6%
Mid-Market33.3%30.4%
Enterprise4.6%0.0%
Total page views455188
Total LLM citations2,052235

Salesforce Nonprofit Cloud

1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good.

Pros

  • Customizability
  • Customization
  • Features
  • Fundraising Efficiency
  • Data Storage
  • Organization

NewOrg

NewOrg is a cloud-based case management and data management platform that helps small to mid-sized nonprofits, human services organizations, and government programs manage services, people, reporting, and workflows across one or multiple programs. The platform includes CRM-style tools for tracking donors, volunteers, clients, partners, communications, and engagement history, while also supporting case notes, service delivery, documents, portals, grants, outcomes, and configurable reporting. Many organizations rely on separate tools to manage programs, people, documentation, and reporting.

Pros

  • Customer Support
  • Report Generation
  • Reporting
  • Response Time
  • Ease of Use
  • Time-saving