G2 Vendor Directory

Salesforce Marketing Cloud vs. Zeta Marketing Platform

A side-by-side comparison based on G2 review data.

MetricSalesforce Marketing Cloud

by Salesforce

Zeta Marketing Platform

by Zeta Global

Overall rating4.04.0
Review count4,850117
Ease of use7.98.0
Ease of setup7.77.9
Quality of support8.08.2
Meets requirements8.48.2
NPS33.74099131.578947
Small Business28.9%16.5%
Mid-Market46.9%45.2%
Enterprise24.2%38.3%
Total page views5,9501,324
Total LLM citations36,27215,082

Salesforce Marketing Cloud

Agentforce Marketing is Salesforce’s marketing solution for the Agentic Enterprise. AI agents help marketers plan, create, optimize, and orchestrate adaptive customer experiences across every channel and interaction. Built on the world’s #1 CDP, Agentforce Marketing connects data, AI, automation, and engagement into one deeply unified platform for B2B and B2C marketing. Agentforce Marketing is part of Marketing Cloud. It’s the next evolution of marketing orchestration where humans and AI agents work together to grow customer relationships and revenue.

Pros

  • Ease of Use
  • Automation
  • Integrations
  • Email Marketing
  • Features
  • Personalization

Zeta Marketing Platform

Zeta Global (NYSE: ZETA) is the AI Marketing Cloud that leverages advanced artificial intelligence and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Helpful
  • Performance Results
  • User Interface