Salesforce Health Cloud vs. Updox
A side-by-side comparison based on G2 review data.
| Metric | Salesforce Health Cloud | Updox |
|---|---|---|
| Overall rating | 4.0 | 4.3 |
| Review count | 90 | 104 |
| Ease of use | 8.2 | 9.2 |
| Ease of setup | 7.7 | 9.0 |
| Quality of support | 8.2 | 8.9 |
| Meets requirements | 8.2 | 9.1 |
| NPS | 28.04878 | 61.165049 |
| Small Business | 27.8% | 85.4% |
| Mid-Market | 26.7% | 8.7% |
| Enterprise | 45.6% | 5.8% |
| Total page views | 677 | 263 |
| Total LLM citations | 2,321 | 1,047 |
Salesforce Health Cloud
Agentforce Health (formerly known as Health Cloud) is the trusted, connected, AI-first platform for healthcare, built on our deeply unified platform with healthcare-specific data models, workflows, interoperability, and compliance. It connects clinical and non-clinical data to fuel pre-built and configurable AI agents - helping you reduce employee burnout, scale personalized patient engagement and accelerate time to care.
- Patient Communication
- Platform Integration
- Ease of Use
- Tracking
- Features
- Patient Care
Updox
With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.