G2 Vendor Directory

Salesforce Platform vs. FormAssembly

A side-by-side comparison based on G2 review data.

MetricSalesforce Platform

by Salesforce

FormAssembly

by FormAssembly Inc.

Overall rating4.54.4
Review count4,647426
Ease of use8.78.5
Ease of setup8.58.6
Quality of support8.78.7
Meets requirements9.18.8
NPS64.00827464.233577
Small Business20.3%56.1%
Mid-Market44.6%34.7%
Enterprise35.1%9.2%
Total page views9,346733
Total LLM citations17,6742,884

Salesforce Platform

The Salesforce Platform helps IT and security teams innovate fast, deploy securely, and protect their data. With our development and security tools built into the entire agent and app lifecycle on Salesforce, organizations can dive into AI innovation without compromising on security and compliance. And by building on Salesforce, development teams get a head start on AI projects by using the apps, workflows, data streams, and agents they've already built. Developers can develop agents and apps quickly, securely, and reliably, and IT can customize and extend Salesforce across the enterprise.

Pros

  • Ease of Use
  • Features
  • Customization
  • Customizability
  • Customization Options
  • Integrations

FormAssembly

FormAssembly is an enterprise data collection and automation platform that enables organizations to capture clean, compliant data from the start. FormAssembly turns secure web forms into governed data collection workflows. From the moment information is submitted, it is validated, structured, and routed reliably into systems of record, like Salesforce. With AI-assisted guidance from Fai, teams can design sophisticated workflows faster without sacrificing control or compliance.

Pros

  • Ease of Use
  • Integrations
  • Customer Support
  • Salesforce Integration
  • Easy Integrations
  • Features