Salesforce Platform vs. Creatio AI CRM
A side-by-side comparison based on G2 review data.
| Metric | Salesforce Platform | Creatio AI CRM |
|---|---|---|
| Overall rating | 4.5 | 4.6 |
| Review count | 4,647 | 383 |
| Ease of use | 8.7 | 9.1 |
| Ease of setup | 8.5 | 8.5 |
| Quality of support | 8.7 | 9.2 |
| Meets requirements | 9.1 | 9.2 |
| NPS | 64.008274 | 80.177515 |
| Small Business | 20.3% | 42.3% |
| Mid-Market | 44.6% | 43.7% |
| Enterprise | 35.1% | 14.0% |
| Total page views | 9,346 | 2,028 |
| Total LLM citations | 17,674 | 0 |
Salesforce Platform
The Salesforce Platform helps IT and security teams innovate fast, deploy securely, and protect their data. With our development and security tools built into the entire agent and app lifecycle on Salesforce, organizations can dive into AI innovation without compromising on security and compliance. And by building on Salesforce, development teams get a head start on AI projects by using the apps, workflows, data streams, and agents they've already built. Developers can develop agents and apps quickly, securely, and reliably, and IT can customize and extend Salesforce across the enterprise.
- Ease of Use
- Features
- Customization
- Customizability
- Customization Options
- Integrations
Creatio AI CRM
Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.
- Ease of Use
- Efficiency
- Customizability
- Customization
- Features
- Customization Options