G2 Vendor Directory

Salesforce Platform vs. Creatio AI CRM

A side-by-side comparison based on G2 review data.

MetricSalesforce Platform

by Salesforce

Creatio AI CRM

by Creatio

Overall rating4.54.6
Review count4,647383
Ease of use8.79.1
Ease of setup8.58.5
Quality of support8.79.2
Meets requirements9.19.2
NPS64.00827480.177515
Small Business20.3%42.3%
Mid-Market44.6%43.7%
Enterprise35.1%14.0%
Total page views9,3462,028
Total LLM citations17,6740

Salesforce Platform

The Salesforce Platform helps IT and security teams innovate fast, deploy securely, and protect their data. With our development and security tools built into the entire agent and app lifecycle on Salesforce, organizations can dive into AI innovation without compromising on security and compliance. And by building on Salesforce, development teams get a head start on AI projects by using the apps, workflows, data streams, and agents they've already built. Developers can develop agents and apps quickly, securely, and reliably, and IT can customize and extend Salesforce across the enterprise.

Pros

  • Ease of Use
  • Features
  • Customization
  • Customizability
  • Customization Options
  • Integrations

Creatio AI CRM

Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.

Pros

  • Ease of Use
  • Efficiency
  • Customizability
  • Customization
  • Features
  • Customization Options