G2 Vendor Directory

ADP TotalSource vs. Paychex

A side-by-side comparison based on G2 review data.

MetricADP TotalSource

by ADP

Paychex

by Paychex Inc

Overall rating4.34.1
Review count5991,753
Ease of use8.58.7
Ease of setup8.38.5
Quality of support8.58.5
Meets requirements9.08.8
NPS51.48148148.400233
Small Business62.6%75.0%
Mid-Market31.3%22.7%
Enterprise6.1%2.3%
Total page views3,5364,790
Total LLM citations19,85124,229

ADP TotalSource

ADP TotalSource is a Certified Professional Employer Organization (CPEO) that helps businesses manage HR, payroll, benefits, compliance and talent management through a single solution. As an IRS-certified CPEO and ESAC-accredited PEO, ADP TotalSource combines technology with hands-on HR expertise to help organizations navigate the complexities of managing employees. Businesses can streamline processes across the employee lifecycle, from hiring and onboarding to payroll, benefits administration, performance management and workforce planning.

Pros

  • Customer Support
  • Ease of Use
  • HR Management
  • Payroll Management
  • Helpful
  • Benefits

Paychex

Paychex Flex® is an all-in-one HR platform built to help businesses hire, pay, manage, and retain employees all from a single interface. Designed to grow alongside your organization, Paychex Flex combines intelligent technology with flexible support to simplify the full scope of human resource management. At the core of the platform is a connected suite of payroll, HR, benefits, and workforce management tools. Paychex Flex automates routine administrative tasks from payroll processing and tax management to benefits enrollment and scheduling.

Pros

  • Ease of Use
  • Payroll
  • Payroll Management
  • Helpful
  • Customer Support
  • Payroll Ease