G2 Vendor Directory

ADP Comprehensive Services vs. SAP SuccessFactors HCM

A side-by-side comparison based on G2 review data.

MetricADP Comprehensive Services

by ADP

SAP SuccessFactors HCM

by SAP

Overall rating4.34.1
Review count1761,659
Ease of use8.98.5
Ease of setup8.38.2
Quality of support8.68.3
Meets requirements9.08.6
NPS52.02312140.135593
Small Business19.6%10.6%
Mid-Market67.5%33.5%
Enterprise12.9%55.8%
Total page views1,3463,455
Total LLM citations3,79513,992

ADP Comprehensive Services

ADP Comprehensive Services provides managed HR and payroll services to businesses of all sizes through the support of a team of committed professionals, trusted workflows and best practices and all-in-one technology within the ADP Workforce Now platform for your HR, talent management, benefits administration and payroll tasks. With ADP Comprehensive Services, you get outsourced execution centered around strategic guidance from a designated team of pros.

Pros

  • Helpful
  • Ease of Use
  • Customer Support
  • Payroll Management
  • Payroll Ease
  • Payroll

SAP SuccessFactors HCM

SAP SuccessFactors HCM is a global, AI-powered cloud HR suite designed to help organizations thrive in a fast-moving world. With 100+ localizations, it delivers real-time visibility and connected solutions across core HR, payroll, talent management, learning, analytics, planning, and employee experience. More than 10,000 organizations trust SAP SuccessFactors HCM to enhance every employee experience, workforce decision, and people process—turning each employee into a success story.

Pros

  • Ease of Use
  • Features
  • HR Management
  • Comprehensive Features
  • Simple
  • Helpful