G2 Vendor Directory

Adobe Campaign vs. SAP Engagement Cloud (formerly SAP Emarsys)

A side-by-side comparison based on G2 review data.

MetricAdobe Campaign

by Adobe

SAP Engagement Cloud (formerly SAP Emarsys)

by SAP

Overall rating4.14.2
Review count347666
Ease of use7.88.4
Ease of setup7.37.6
Quality of support8.18.6
Meets requirements8.78.5
NPS30.8157145.9375
Small Business36.2%24.1%
Mid-Market33.6%53.1%
Enterprise30.1%22.8%
Total page views4031,440
Total LLM citations3,0755,039

Adobe Campaign

Adobe Campaign is a powerful cross-channel marketing platform that enables organizations to orchestrate, launch, and measure personalized marketing campaigns at scale. With robust workflow automation, integrated data management, and precise targeting capabilities, Adobe Campaign empowers marketing teams to deliver consistent, relevant, and data-driven experiences that increase engagement, loyalty, and ROI. Unified Customer Profile Build unified customer profiles from data gathered across all your marketing channels.

Pros

  • Integrations
  • Easy Integrations
  • Features
  • Ease of Use
  • Analytics
  • Email Marketing

SAP Engagement Cloud (formerly SAP Emarsys)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

Pros

  • Ease of Use
  • Automation
  • Features
  • Helpful
  • Personalization
  • Intuitive