G2 Vendor Directory

Adobe Analytics vs. SAS Customer Intelligence 360

A side-by-side comparison based on G2 review data.

MetricAdobe Analytics

by Adobe

SAS Customer Intelligence 360

by SAS Institute

Overall rating4.24.4
Review count1,254150
Ease of use7.98.7
Ease of setup7.68.2
Quality of support8.19.0
Meets requirements8.88.9
NPS38.86536858.503401
Small Business26.6%22.0%
Mid-Market30.0%44.7%
Enterprise43.4%33.3%
Total page views2,323469
Total LLM citations11,0693,881

Adobe Analytics

Adobe Analytics empowers marketing, product, and business teams with insights to understand their customers and the journeys they take across digital channels, products, content, and services. From digital data collection and relational clickstream processing to in-depth analysis, and reporting, Adobe Analytics helps you understand visitor engagement across your digital properties — making it possible to optimize digital marketing strategies, improve user experience, and drive business growth. Features: - Collect and ingest behavioral data in real-time from your web and mobile channels.

Pros

  • Insights
  • Analytics
  • Ease of Use
  • Features
  • Reporting
  • Data Analysis

SAS Customer Intelligence 360

SAS Customer Intelligence 360 is an AI-powered customer engagement platform that helps organizations connect customer data, decisions and delivery to create relevant, personalized experiences across every channel. The platform unifies audience management, customer journey orchestration, marketing decisioning, data activation and measurement in a single solution, enabling marketers to turn customer insights into real-time actions.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • Features
  • Capabilities
  • Integrations