G2 Vendor Directory

Act-On vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricAct-On

by Act-On Software

Freshsales

by Freshworks

Overall rating4.14.5
Review count1,0711,244
Ease of use8.39.1
Ease of setup8.08.9
Quality of support8.99.0
Meets requirements8.48.9
NPS41.45631172.296173
Small Business39.0%67.7%
Mid-Market49.4%27.0%
Enterprise11.6%5.3%
Total page views9741,749
Total LLM citations4,43244,516

Act-On

Act-On Software is a Marketing Automation Platform that provides solutions to empower marketers to engage marketing targets at every step of the customer lifecycle. Act-On makes customer data actionable so marketers can dream big and build smart, effective marketing automation programs to grow their businesses and generate higher customer lifetime value – all with the fastest time-to-value. Get a Demo: https://act-on.com/demo/ Act-On empowers marketers to: • Grow and expand their businesses at scale through B2B demand generation, B2C sales and transactions, and customer marketing features.

Pros

  • Ease of Use
  • Customer Support
  • Email Marketing
  • Email Management
  • Integrations
  • Helpful

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface