G2 Vendor Directory

Abstrakt Software vs. Hiya Connect Branded Call

A side-by-side comparison based on G2 review data.

MetricAbstrakt Software

by ABSTRAKT

Hiya Connect Branded Call

by Hiya

Overall rating4.74.6
Review count85148
Ease of use9.59.5
Ease of setup9.29.4
Quality of support9.59.4
Meets requirements9.29.0
NPS80.95238177.55102
Small Business54.8%39.0%
Mid-Market42.9%47.9%
Enterprise2.4%13.0%
Total page views2703,005
Total LLM citations44226,032

Abstrakt Software

Abstrakt is a real-time call guidance software that helps your team get it right the first time by ensuring compliance, reducing risk, and guiding agents on every call. Remove uncertainty on calls and give your agents the power of real-time.

Pros

    Hiya Connect Branded Call

    Your customers and prospects are ignoring your legitimate business calls because they see an unknown number - and they don't know it's you. Hiya Connect Branded Call allows companies to display their business name on outbound calls made to over 500M+ mobile phones worldwide. The growth of spam, scam and fraud calls has eroded trust on the voice channel. 87% of consumers won't answer a call when they see an unknown number on their screen. This inability to effectively reach customers via phone is eroding customer satisfaction and retention - and ultimately your bottom line.

    Pros

    • Ease of Use
    • Helpful
    • Easy Setup
    • Customer Support
    • Reliability
    • Sales Improvement