G2 Vendor Directory

8x8 Work vs. Webex Calling

A side-by-side comparison based on G2 review data.

Metric8x8 Work

by 8x8

Webex Calling

by Cisco

Overall rating4.24.5
Review count942644
Ease of use8.89.3
Ease of setup8.69.0
Quality of support8.49.0
Meets requirements8.89.3
NPS47.12389471.935484
Small Business54.6%29.9%
Mid-Market35.1%40.5%
Enterprise10.3%29.6%
Total page views1,8401,093
Total LLM citations4,1534,592

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

Pros

  • Ease of Use
  • Easy Communication
  • Reliability
  • Customer Support
  • Features
  • Simple

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features