G2 Vendor Directory

8x8 Work vs. Vonage Business Communications

A side-by-side comparison based on G2 review data.

Metric8x8 Work

by 8x8

Vonage Business Communications

by Vonage

Overall rating4.24.3
Review count942504
Ease of use8.89.1
Ease of setup8.68.9
Quality of support8.48.9
Meets requirements8.89.2
NPS47.12389457.740586
Small Business54.6%60.6%
Mid-Market35.1%32.4%
Enterprise10.3%7.0%
Total page views1,8401,572
Total LLM citations4,1535,315

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

Pros

  • Ease of Use
  • Easy Communication
  • Reliability
  • Customer Support
  • Features
  • Simple

Vonage Business Communications

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows.

Pros

  • Ease of Use
  • Reliability
  • VoIP Services
  • Calling Features
  • Customer Support
  • Messaging Features