G2 Vendor Directory

8x8 Work vs. Univerge Blue

A side-by-side comparison based on G2 review data.

Metric8x8 Work

by 8x8

Univerge Blue

by NEC Corporation of America (NECAM)

Overall rating4.24.3
Review count94215
Ease of use8.89.0
Ease of setup8.68.6
Quality of support8.48.9
Meets requirements8.88.7
NPS47.12389450
Small Business54.6%60.0%
Mid-Market35.1%26.7%
Enterprise10.3%13.3%
Total page views1,84036
Total LLM citations4,15339

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

Pros

  • Ease of Use
  • Easy Communication
  • Reliability
  • Customer Support
  • Features
  • Simple

Univerge Blue

Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With UNIVERGE BLUE, your employees can be there without being there. Set your business up for success with the fully integrated communications platform that goes anywhere you go.

Pros

  • User-Friendly
  • Features
  • User Interface
  • Ease of Use
  • Calling Quality
  • Easy Setup