8x8 Work vs. JustCall
A side-by-side comparison based on G2 review data.
| Metric | 8x8 Work | JustCall |
|---|---|---|
| Overall rating | 4.2 | 4.3 |
| Review count | 942 | 2,395 |
| Ease of use | 8.8 | 9.0 |
| Ease of setup | 8.6 | 8.9 |
| Quality of support | 8.4 | 8.6 |
| Meets requirements | 8.8 | 8.8 |
| NPS | 47.123894 | 51.754757 |
| Small Business | 54.6% | 61.3% |
| Mid-Market | 35.1% | 31.7% |
| Enterprise | 10.3% | 7.0% |
| Total page views | 1,840 | 6,012 |
| Total LLM citations | 4,153 | 28,488 |
8x8 Work
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.
- Ease of Use
- Easy Communication
- Reliability
- Customer Support
- Features
- Simple
JustCall
JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound
- Ease of Use
- Features
- Helpful
- Call Management
- Calling Features
- Integrations