G2 Vendor Directory

8x8 Work vs. RingEX

A side-by-side comparison based on G2 review data.

Metric8x8 Work

by 8x8

RingEX

by RingCentral

Overall rating4.24.2
Review count9421,516
Ease of use8.88.8
Ease of setup8.68.5
Quality of support8.48.3
Meets requirements8.89.0
NPS47.12389448.351648
Small Business54.6%57.9%
Mid-Market35.1%35.1%
Enterprise10.3%7.0%
Total page views1,8406,988
Total LLM citations4,15316,099

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

Pros

  • Ease of Use
  • Easy Communication
  • Reliability
  • Customer Support
  • Features
  • Simple

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Phone Calls
  • Features