8x8 Work vs. PBXware
A side-by-side comparison based on G2 review data.
| Metric | 8x8 Work | PBXware |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 942 | 26 |
| Ease of use | 8.8 | 8.9 |
| Ease of setup | 8.6 | 8.9 |
| Quality of support | 8.4 | 9.2 |
| Meets requirements | 8.8 | 8.9 |
| NPS | 47.123894 | 76 |
| Small Business | 54.6% | 60.9% |
| Mid-Market | 35.1% | 39.1% |
| Enterprise | 10.3% | 0.0% |
| Total page views | 1,840 | 313 |
| Total LLM citations | 4,153 | 432 |
8x8 Work
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.
- Ease of Use
- Easy Communication
- Reliability
- Customer Support
- Features
- Simple
PBXware
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.
- Ease of Use
- Reliability
- Flexibility
- Helpful
- Feature Abundance
- Easy Integration