8x8 Work vs. FreePBX
A side-by-side comparison based on G2 review data.
| Metric | 8x8 Work | FreePBX |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 942 | 17 |
| Ease of use | 8.8 | 8.9 |
| Ease of setup | 8.6 | 9.1 |
| Quality of support | 8.4 | 9.0 |
| Meets requirements | 8.8 | 9.4 |
| NPS | 47.123894 | 64.705882 |
| Small Business | 54.6% | 58.8% |
| Mid-Market | 35.1% | 35.3% |
| Enterprise | 10.3% | 5.9% |
| Total page views | 1,840 | 94 |
| Total LLM citations | 4,153 | 389 |
8x8 Work
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.
- Ease of Use
- Easy Communication
- Reliability
- Customer Support
- Features
- Simple
FreePBX
FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license. FreePBX can be installed manually or as part of the pre-configured FreePBX Distro that includes the system OS, Asterisk, FreePBX GUI and assorted dependencies.