8x8 Work vs. Broadvoice
A side-by-side comparison based on G2 review data.
| Metric | 8x8 Work | Broadvoice |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 942 | 64 |
| Ease of use | 8.8 | 9.4 |
| Ease of setup | 8.6 | 9.2 |
| Quality of support | 8.4 | 9.2 |
| Meets requirements | 8.8 | 9.2 |
| NPS | 47.123894 | 73.015873 |
| Small Business | 54.6% | 59.4% |
| Mid-Market | 35.1% | 26.6% |
| Enterprise | 10.3% | 14.1% |
| Total page views | 1,840 | 230 |
| Total LLM citations | 4,153 | 796 |
8x8 Work
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.
- Ease of Use
- Easy Communication
- Reliability
- Customer Support
- Features
- Simple
Broadvoice
Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.
- Ease of Use
- Customer Support
- Reliability
- VoIP Services
- Customer Service
- Accessibility