G2 Vendor Directory

8x8 Work vs. Bria

A side-by-side comparison based on G2 review data.

Metric8x8 Work

by 8x8

Bria

by CounterPath

Overall rating4.24.4
Review count94269
Ease of use8.89.2
Ease of setup8.69.3
Quality of support8.48.7
Meets requirements8.89.1
NPS47.12389457.142857
Small Business54.6%55.1%
Mid-Market35.1%40.6%
Enterprise10.3%4.3%
Total page views1,840373
Total LLM citations4,1532,496

8x8 Work

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.

Pros

  • Ease of Use
  • Easy Communication
  • Reliability
  • Customer Support
  • Features
  • Simple

Bria

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features?

Pros

  • Easy Navigation
  • Desktop Application
  • Affordable
  • Navigation Ease
  • Calling Features
  • Cross-Platform