8x8 Work vs. Avaya Unified Communications
A side-by-side comparison based on G2 review data.
| Metric | 8x8 Work | Avaya Unified Communications |
|---|---|---|
| Overall rating | 4.2 | 4.2 |
| Review count | 942 | 42 |
| Ease of use | 8.8 | 8.9 |
| Ease of setup | 8.6 | 8.1 |
| Quality of support | 8.4 | 8.7 |
| Meets requirements | 8.8 | 9.2 |
| NPS | 47.123894 | 44.736842 |
| Small Business | 54.6% | 16.7% |
| Mid-Market | 35.1% | 23.8% |
| Enterprise | 10.3% | 59.5% |
| Total page views | 1,840 | 406 |
| Total LLM citations | 4,153 | 728 |
8x8 Work
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.
- Ease of Use
- Easy Communication
- Reliability
- Customer Support
- Features
- Simple
Avaya Unified Communications
Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.
- Ease of Use
- Video Conferencing
- Instant Messaging
- Remote Work
- VoIP Services
- Easy Integration